Privacy Policy ocs8my

1. Information We Collect

ocs8my collects various types of information from users to ensure our platform operates smoothly, securely and in compliance with applicable international licensing requirements. This information is divided into two main categories: information you provide directly and information we collect automatically when you use the platform.

Information you provide directly:

• Full name as stated on your identity card (MyKad) or valid identification document
• Active email address and mobile phone number
• Account password, encrypted before storage
• Date of birth for the purpose of verifying the minimum age requirement of 21 years and above
• Bank account or e-wallet information for deposit and withdrawal processing
• Identity verification documents such as MyKad or passport when requested

Information collected automatically:

• IP address and general location information of your device
• Browser type, operating system and device model used
• Log data such as pages visited, access times and actions taken on the platform
• Cookies and session data that help us identify your active session
• Transaction records including deposits, withdrawals and betting history

2. How We Use Information

Every piece of information we collect has a clear and limited purpose. ocs8my does not use your data for purposes not stated in this privacy policy. The main purposes for which data is used include:

• Creating and managing user accounts securely
• Processing deposits via FPX, DuitNow, Touch 'n Go eWallet, ShopeePay and cryptocurrencies (USDT, BTC, ETH)
• Processing withdrawals within 1 hour as promised
• Verifying user identity for anti-money laundering (AML) and know your customer (KYC) compliance purposes
• Providing customer support 24 hours a day, 7 days a week in Bahasa Melayu and English
• Sending notifications related to your account, promotions and platform updates
• Analysing usage patterns for the purpose of platform improvement
• Detecting and preventing fraudulent activity, hacking or unauthorised access
• Complying with applicable legal requirements and licensing regulations

3. Disclosure to Third Parties

ocs8my does not sell or disclose users' personal information to third parties for marketing or commercial purposes. However, there are limited situations in which your information may be shared, namely:

• Payment processors: Service providers such as FPX gateways, DuitNow operators and e-wallet platforms receive transaction information solely as needed to process your payments.
• Legal compliance: Competent authorities may request access to certain information when there is a valid court order or legal requirement.
• Technology service providers: Companies that provide technical infrastructure, hosting or security services for the ocs8my platform are bound by strict confidentiality agreements.
• Game providers: Limited game session information is shared with game developers such as PG Soft, Pragmatic Play, JILI and Spribe for game functionality purposes only.

All third parties that receive ocs8my user data are required to comply with data protection standards no less stringent than this privacy policy itself.

4. Data Security

ocs8my continuously invests in security infrastructure to protect user data from cyber threats, data breaches and unauthorised access. The security measures implemented include:

• 256-bit SSL/TLS encryption for all communications between your device and the ocs8my servers
• Password storage using cryptographic hashing algorithms so that actual passwords are never stored in plain text
• Two-factor authentication (2FA) available for an additional layer of protection on your account
• Continuous monitoring of account activity to detect suspicious access patterns
• Separation of sensitive financial data from general user profile data
• Regular security audits by independent and qualified third parties

Although we take all reasonable steps, no data transmission system over the internet can be guaranteed 100% secure. You are also responsible for keeping your ocs8my account password confidential. Do not share your password with anyone and contact us immediately if you suspect unauthorised activity on your account.

5. Cookies and Tracking Technologies

ocs8my uses cookies — small text files stored on your device — to improve the user experience and ensure the platform functions correctly. The types of cookies we use are:

• Essential cookies: Required for basic platform functions such as login session tracking and account security. These cookies cannot be disabled.
• Performance cookies: Collect information about how users interact with the platform to help us identify issues and improve the service.
• Preference cookies: Store your chosen settings such as language, display theme and game preferences so you do not need to set them again each time you log in.

You can manage or block cookies through your internet browser settings. Please note that blocking certain cookies may affect the full functionality of the ocs8my platform.

6. User Rights Regarding Personal Data

As an ocs8my user, you have the following rights in relation to the personal data we hold about you. These rights can be exercised at any time by contacting our support team:

7. Data Retention and Deletion

ocs8my retains users' personal data for the period required to fulfil the purposes stated in this privacy policy, or for as long as required by applicable laws and regulations.

For active accounts, data is retained throughout your membership period. After an account is closed or deactivated, certain data may be retained for an additional period to comply with legal obligations relating to financial record-keeping and international licensing compliance.

Data that is no longer needed will be securely deleted or anonymised so that it can no longer be linked to you personally. To request deletion of your account and data, contact us via the support email provided.

8. Links to Other Sites

The ocs8my platform may contain links to external websites or third-party services such as payment providers. The ocs8my privacy policy does not apply to those sites. We recommend that you read the privacy policy of each site you visit to understand how they handle your data.

ocs8my is not responsible for the privacy practices or content of third-party websites that may be accessible through links on our platform.

9. Changes to the Privacy Policy

ocs8my reserves the right to update or modify this privacy policy at any time. Any significant changes will be communicated to users via in-platform notifications or through the email address registered to your account.

The "Updated" date at the top of this policy reflects the date the latest revision was made. Continued use of the ocs8my platform after those changes take effect will be considered your acceptance of the updated version of the privacy policy.

10. Contact Us About Privacy

If you have any questions, concerns or requests regarding ocs8my's privacy policy or how we handle your personal data, our support team is available 24 hours a day, 7 days a week.

You can reach us via live chat on the platform or by sending us an email. Privacy enquiries are handled in Malay and English, and we will endeavour to respond to personal data requests within a reasonable timeframe.

Email address:
[email protected]